IMPORTANT INFORMATION – PLEASE READ CAREFULLY
These Terms of Use (“Terms”) apply to the various Services that are provided by or owned by Trevo Pte. Ltd. a Singapore entity having a place of business at 180B Bencoolen Street, The Bencoolen, #04-01 Singapore 189648, and its affiliates, individuals or entities who accesses or uses our Services (“Users”, “you”, “your”). In these terms, “Services” refers to any and all of our applications (mobile, web-based or otherwise; the “app”) and websites, including any information, services, contents, products or features that form part of such applications and websites, that you may be accessing or using; and “you” and “your” refers to any person and/or entity accessing or using the Services. By downloading, installing, browsing, accessing and using our Services, you accept these terms and agree to be bound by them and our Privacy Policy. If you do not accept any of these Terms of Use and/or Privacy Policy, please exit the websites, uninstall our applications if any, and refrain from any further use or access to our Services.
SCOPE OF SERVICES AND CONDITIONS OF USE
Trevo Pte. Ltd. provides an online platform through which all types of temporary accommodations and gated properties (for example hotels, motels, hostels (accommodation), corporate real estate, and member clubs (each a “property” or collectively the “properties”), can provide document-less check-in and access for Users, free of charge. Trevo will not charge you for usage of our services or add any additional fees to the amount you pay to the property or facility normally to use its services.
By checking-in using Trevo app, you will enter into a direct, legally binding contractual relationship with the accommodation or property provider at which you check-in and ultimately access. Trevo will act solely as an intermediary between you and the accommodation or property, transmitting the details of your profile information and/or reservation to the relevant accommodation or property owner, and sending the property a confirmation email for and on behalf of the Users.
Certain transactions and activities, including the provision of services that may be performed or facilitated through our Services may be subjected to separate or additional terms and conditions which you will have to accept in order to proceed with these transactions or perform these activities.
In the event that we discover you, in your use of our Services, have engaged in unfair, excessive or abusive usage or conduct, whether against us or any other person, you hereby confirm and agree that we have the right to take such actions as may be necessary, to the fullest extent possible under law, to protect ourselves from any losses, damages, harm or degradation of any form and manner arising from such actions.
USER INFORMATION
When rendering our Services, the information we disclose is based on the information provided to us by Users. As such, the Users are fully responsible for updating all accurate profile information, and other information which is displayed in our Services. Trevo will use reasonable skill and care in performing our Services, however, we will not verify if, and cannot guarantee that, all information will be accurate, complete or correct. Trevo will not be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our apps or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Every User and property remains responsible at all times for the accuracy, completeness and correctness of the information (including the User profile details) displayed in our Services.
Our Services do not constitute and should not be regarded as a recommendation or endorsement of the User, claimed identity, or profile details. You are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services for any commercial or competitive activity or purpose.
You acknowledge and agree that Trevo will have access to your account and records if necessary to investigate any complaint, and to ensure Trevo provides services of high quality responsive to your needs.
THIRD PARTIES
In certain transactions performed or facilitated through our Services, the party transacting with you may be a third party provider. Should you transact with these third parties, you will do so on separate terms and conditions as may be agreed between you and the relevant third parties
.
CONDITIONS ON PAYMENT
Trevo does not keep any of your payment information such as credit card details. You will make payment to the property and/or their appointed payment gateway provider when you are checking-in on arrival if the facility requires payment for the services rendered.
ACCEPTANCE OF CORRESPONDENCES
By completing a booking, you agree to receive (i) an email which we may send you shortly prior to your arrival date, giving you information on your destination and providing you with certain information and offers (including third party offers to the extent that you have actively opted in for this information) relevant to your reservation and destination, and (ii) an email which we may send to you promptly after your stay inviting you to complete our guest review form. Please visit our
Privacy Policy for more information on how we collect User information.
INTELLECTUAL PROPERTY RIGHTS
Trevo Services (including, all materials located therein: logos, trademarks, service marks, domain names, trade names; designs, content made available through our Services (including pages, documents and online graphics, audio and video); the source and object codes; and the format, directories, queries, algorithms, structure and organisation of our Services), are proprietary to us and its suppliers and providers, and all intellectual property rights associated therewith, whether registered or not, are protected by law and owned by or licensed to us. You acknowledge that you have no right, title, interest in and to our Services and you agree not to challenge the validity of our ownership or rights to them.
You shall not reproduce, republish, post, transmit, communicate, distribute, use or otherwise exploit any content of our Services in any way without our prior express written permission, which may be withheld for any or no reason.
TERMINATION
Should you breach the Terms at any time, your rights to the use of the Services will be terminated with immediate effect and without any given notice. However, all provisions of the Terms will remain in effect and thus shall survive termination. Upon termination of the Services, all copies of Services, updates and documentation in any form
MUST be destroyed.
COPYRIGHT
The aforementioned Services are protected by copyright and other intellectual property laws and treaties, and as such all rights, title, and interest in and to the content offered, including but not limited to, any photographs, images, video animation, text, and music, that may be incorporated as part of the offered content. Such offered content is protected by copyright laws and international treaty provisions. Therefore, offered content must be treated as any other copyrighted material, with the exception that it is allowable for you to make copies as provided by Trevo. However, printed material, which may accompany any offered content, may not be copied.
UPDATES
Trevo, from time to time, may find the need to make content updates available to all license holders, in accordance with the herein contained terms and conditions of the Terms. It shall be at the sole discretion of Trevo to make conditional releases of said upgrade to you upon your acceptance of another Terms or execution of another separate agreement. Should you elect to install and make use of these updates, you are therefore agreeing to be subject to all applicable license, terms and conditions of this Terms and/or any other agreement.
DISCLAIMER
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SERVICES ARE AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES PERFORMED OR PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND Trevo HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. Trevo DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SERVICES, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY TREVO OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY AND REMEDIES
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL TREVO BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO RE-USE OR INABILITY TO USE THE SERVICES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF TREVO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.
INDEMNITYTo the extent permitted by applicable law, you agree to indemnify and hold harmless, and upon Trevo's request, defend Trevo, its directors, officers, employees, independent contractors and agents (each a “Trevo Indemnified Party”) from any and all claims, losses, liabilities, damages, taxes expenses and costs, including without limitation, attorneys’ fees and court costs (collectively “Losses”), incurred by a Trevo Indemnified Party and arising from or related to any of your breach of any terms and conditions of this Terms. You further acknowledge that the Services may contain or incorporate third party software. If you fail to comply with the Terms, you may also be in breach of third party software licenses and legal action may be taken against you by the third party for such default. You agree that you will indemnify Trevo against all Losses arising from any breaches of third party software licenses incurred by you.
SINGAPORE GOVERNMENT END USERS
Trevo retains all unpublished-rights reserved under the copyright laws of Singapore.
GOVERNING LAW
The laws of the Republic of Singapore, excluding its conflicts of law rules, govern these Terms and your use of the Services. Your use of the Services may also be subject to other local, state, national, or international laws.
ABOUT TREVO GLOBAL, INC AND SUBSIDIARIES
The Service are rendered by Trevo Global, Inc. which is a corporation incorporated under the laws of the State of Delaware having its corporate headquarters at 164 S Park St., San Francisco, CA 94107, United States. Supported by various affiliated group companies (“subsidiaries”) throughout the world. The subsidiaries only provide an internal supporting role to and for the benefit of Trevo Global, Inc. Certain designated support companies render limited customer care support services. The support companies do not have any power or authority to render the service, to represent Trevo or to enter into any contract in the name of, for or on behalf of Trevo. You do not have a (legal or contractual) relationship with the support companies. The support companies do not operate and are not authorized to act as any form of process or service agent of Trevo. Trevo does not accept nor assume any domicile at any place, location or office in the world (also not at the office of its support companies), other than its registered office in California, United States.