AI-Powered

For Hotels

Create a frictionless arrival experience.

Trevo's digital guest ecosystem combines self‑service kiosks, digital registration, and AI‑based identity verification to automate manual work, reduce queues, and synchronise every interaction with your PMS and access control systems.

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Hotels Using trevo
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Increased Profitability

Succeed with AI-Powered Hospitality

Trevo digitises the full arrival and departure process, from pre‑arrival registration and document capture to check‑in, key issuance, and online check‑out. Hotels gain a consistent, repeatable process that scales across properties while keeping staff available for high‑value guest interactions.

The result is shorter queues, fewer manual errors, and a more predictable guest journey.

Smart Automation

Trevo automates essential check‑in workflows end to end, combining online flows and kiosk experiences into a single connected process.

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Pre‑arrival registration via web or mobile
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Digital ID and selfie capture
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Automated key and keycard issuance at kiosks or via mobile
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Real‑time PMS synchronisation so room status and guest data remain accurate

Front‑desk teams spend less time on form‑filling and more time on genuine hospitality.

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AI Identity Verification

Trevo's computer vision engine analyses ID documents, facial biometrics, and security features to confirm authenticity and detect spoofing attempts. Liveness detection and deepfake‑resistant verification ensure every check‑in is secure and auditable. In regulated markets like Singapore, Trevo integrates with government systems such as the EVA API for real‑time visitor reporting, keeping hotels compliant with local regulations.

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Detects fraud and spoofing attempts
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Integrates with government compliance systems
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Conversational AI

Trevo’s conversational assistant supports guests through natural, intuitive interactions. Using generative AI, the assistant can handle check‑in questions, service requests, and upsell offers without requiring any app downloads.

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24/7 AI‑powered guest support
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Automated service request routing
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In‑journey upselling opportunities
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Multi‑language support included

Hotels benefit from faster response times and consistent communication, while guests enjoy immediate, accurate assistance.

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Customer Highlights

PARKROYAL Collection Pickering - Trevo Customer
PARKROYAL on Beach Road - Trevo Customer
Park Regis Singapore - Trevo Customer
The Fullerton Hotel - Trevo Customer
The Fullerton Bay Hotel - Trevo Customer
Grand Hyatt - Trevo Customer
The Star Grand Hotel, Sdyney - Trevo Customer
Solaire Resort & Casino - Trevo Customer
Cinnamon Life at City of Dreams, Sri Lanka - Trevo Customer
PARKROYAL Collection Pickering - Trevo Customer
PARKROYAL on Beach Road - Trevo Customer
PARKROYAL Collection Marina Bay - Trevo Customer
The Fullerton Hotel - Trevo Customer
The Fullerton Bay Hotel - Trevo Customer
Grand Hyatt - Trevo Customer
Pan Pacific - Trevo Customer
Pan Pacific Serviced Suites - Trevo Customer
M Hotel, Millennium Hotels and Resorts - Trevo Customer
Aloft Hotels - Trevo Customer
Amara Singapore - Trevo Customer
Amara Sanctuary - Trevo Customer
Hard Rock Hotel - Trevo Customer
GoodwoodPark Hotel - Trevo Customer
Park Regis Singapore - Trevo Customer
Pan Pacific - Trevo Customer
Pan Pacific Serviced Suites - Trevo Customer
M Hotel, Millennium Hotels and Resorts - Trevo Customer
Aloft Hotels - Trevo Customer
Amara Singapore - Trevo Customer
Amara Sanctuary - Trevo Customer

Seamless Integration, Powered By
Plug-and-play connectors

We’ve simplified the hard part—Trevo connects effortlessly with your existing hotel systems. Just activate the connectors you need, and you’re ready to launch. No delays, no complexity—just a smooth setup built for speed.

Property Management Systems
Oracle - Trevo Integrated Property Management System
Infor - Trevo Integrated Property Management System
Cody - Trevo Integrated Property Management System
RMS - Trevo Integrated Property Management System
Door Locks
Salto - Trevo Integrated Doorlock System
VingCard, Assa Abloy - Trevo Integrated Doorlock System
Dorma Kaba - Trevo Integrated Doorlock System
Miwa - Trevo Integrated Doorlock System
Igloohome - Trevo Integrated Doorlock System
Payment Gateways
Stripe - Trevo Integrated Payment Gateway
Ayden - Trevo Integrated Payment Gateway
Windcave - Trevo Integrated Payment Gateway
Red Dot Payment - Trevo Integrated Payment Gateway
OnePay - Trevo Integrated Payment Gateway
Fiserv - Trevo Integrated Payment Gateway
Cybersource - Trevo Integrated Payment Gateway
GRMS, Housekeeping, and Other Systems
ABB - Trevo Integrated Service
Interel - Trevo Integrated Service
JUNG - Trevo Integrated Service
Stayplease - Trevo Integrated Service
Unifocus - Trevo Integrated Service
STB EVA - Trevo Integrated Service
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